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Our Destiny
I believe it is India’s destiny to become the world's most developed and prosperous nation in our lifetime, with her citizens happiest and healthiest in the world. It is India’s destiny to contribute massively to humanity, making a huge difference to our fellow human beings around the world, through the wisdom of our ancient heritage, creativity and innovation of our people, and authentic leadership in business and society. I believe you and I can make this dream a reality by becoming the greatest version of ourselves, personally and professionally, by leading ourselves and our work from good to great; and realising our greatest dreams in deepest communion with our highest selves. We are born in our country because we are meant to carry forward our country's legacy to the world and serve our country to make an even bigger difference to humanity. True joy lies in creating a Brave New World in our own country rather than celebrating and feeling proud of achievements of our fellow citizens who left their roots behind to adopt another country. Our degree of happiness is a function of how deeply we are connected to our roots, how much contribution we have made to the communities that we come from. We are tribal at heart and our tribes define us. It is only in coming home to our own village that we can find our way back to who we are as human beings. No tribe is better than the other, just that my tribe gives me a sense of belonging that no other tribe can; just as it is for you. I can only have deep respect for all tribes if I can reconnect to the deep respect within me for my own tribe. I can contribute to other tribes powerfully when I have contributed to my own first. “If I were to attribute any single reason to such success as I have achieved, I would say that success would not have been possible without a sustained belief that what I did or attempted to do would serve the needs and interests of our country and our people and that I was a trustee of such interests.” - JRD Tata. Under his leadership, the assets of his business assets grew from Rs 62 crore in 1939 to more than Rs 10,000 crore in 1990. He is a founder of many landmark Indian businesses - Tata Consultancy Services, Tata Motors, Titan Industries, Tata Salt, Voltas and Air India - contributing significantly to the economic prosperity of our country. In 2020-21, the turnover of the Tata Companies is Rs 7.7 lakh crore. No longer Politics or Religion It's no longer politics or religion that will lead us forward towards our destiny. The responsibility is now on the shoulders of Business Leaders. It's through strengthening authentic leadership in our country that India will move rapidly forward as the world's most developed nation. That requires CEOs, Business Owners, Entrepreneurs and Business Leaders to travel 3 journeys simultaneously to climb to the summit of their Mount Everest, personally and professionally; and lead their people along with them: 1. Leadership Depth: The inner journey of personal transformation from Evolutionary Fear to Transcendent Love for an integrated wheel of life to have it all and for greater impact in the world through living our Purpose of Life: i. Deeply fulfilling, successful career supporting us to live our purpose of life; gifting us with impact, contribution and financial freedom ii. Loving, harmonious, positive, uplifting relationships at work and at home iii. Happy, healthy, responsible kids with their genius joyfully expressed iv. Nourishing, nurturing ourselves to the highest level of health, fitness and well-being (physically, emotionally, mentally, spiritually) v. Making a massive difference through the work we do 2. Business Excellence: The outer journey of professional success by contributing to the communities that we serve through the work we do and leading our organisations / business functions from good to great. Leading our business from good to great, creating a legacy by making a massive difference to our employees, customer communities, business partners, investors and all other stakeholders. 3. Craft Mastery: Becoming a key person of influence in our industry through continual learning, unlearning, re-learning to become the master of our craft. Becoming a Thought Leader, being at the source of Transformation of our industry, a key person of influence globally, contributing to our industry and all of humanity inside of that, by being a Master of our Craft, the World’s best. The Journey to a New Model of Leadership in Business Here's how to travel these 3 journeys to create a huge impact in the world that will have us transform what it means to be India, what it means to be a Business, what it means to be a Leader and as an outcome of that, what it means to be a Human Being. The journey of transforming our organization from good to great begins with us transforming from good to great. Fortunately or unfortunately, the organization mirrors the leader at the helm of the organization. Fortunately because that means the power is in our hands to make this happen. Unfortunately, because it is easier to work on the outside than on the inside. For the organization to shift gears from good to great, there are actually 3 journeys that the CEO / business leader will have to undertake simultaneously: 1. Business Excellence 2. Leadership Depth 3. Craft Mastery Even before we begin to explore each in greater detail, let us define what is good and what is great to assess whether it is even worthwhile to be on this journey. A good organization makes profit but struggles to do so, is in the red ocean of bloody waters with competition nibbling at its toes, primary motive is financial survival, does not have any significant impact in the world, employees work half-heartedly and only for their salary. Employee engagement is a huge focus because disengagement is so rampant. Employees don't feel connected with their own selves or with each other or with their leaders. Its stressful to be working and everyone is waiting to hang-up their corporate boots some day to follow their heart, to come alive. There are offsites to discuss mission, strategy, future etc. and everyone uses these as a way to get a breather from the boring routine and nobody remembers anything once they are back at work. Nobody understands what love is or what's that got to do with work. Leadership is bottom-line and top-line focussed. Another word for good is mediocrity and the organization is only leading itself to a certain death sometime in the future. A great organization is purpose-driven; significantly and positively impacts human consciousness and evolution; passion, commitment, accountability, self-inspiration & purpose drive the employees who joyously work with their heart, mind & soul; is in the blue ocean, is a market leader running a monopoly with its nearest competitor miles away; is in an effortless self-sustaining cycle of creativity, innovation and profitability. No employee engagement programs are needed because employees are deeply engaged and connected with their work, with each other and with their leaders. Employees live their purpose of life through their work; leave the day at work feeling rejuvenated and refreshed. There's focus on value-based leadership with leaders creating a space of compassionate love through nurturing, coaching and leading authentically by themselves doing 10 times what they tell their people to do. This results in breakthrough performance, productivity and profitability. Well, isn't leading your organization from good to great then a worthy goal? If it is, then let's deep dive into what it takes to make that happen. There are three journeys that the CEO, the leader at the helm of the organization would need to undertake simultaneously: 1. Business Excellence This is a journey over 5 mountains: Mountain 1: Inquiring into his / her own Purpose, the CEO / Business Leader identifies a real experiential link between his / her purpose of life and what the organization is up to in the world. Without this, there will be mediocrity and death which is the only outcome available to a good organization. For the organization to be on the path of greatness; the CEO / Business Leader has to be on the path of greatness working with a mission to transform the world, committed to make a huge difference, driven to leave footprints in the sand of time. Mountain 2: Discovering your organization's Blue Ocean and a Compelling Value Proposition that has prospects chase you to become your customers instead of your business having to chase the customers. Till the time you don't have anything to offer that has customers chase you, you are playing a losing game. Mountain 3: Iterating to create a robust Repeatable, Scalable and Profitable Business Model, giving your business a solid foundation of long-term value-creation for your customers and for your organization. Here's how you test whether you are ready to cross this mountain - a. Profitability - Is the cost of customer creation and product / service development & delivery substantially less than what she is willing to pay for? b. Repeatability - Can you repeat the entire value creation cycle (from customer creation to post-sales service) following the same steps, with the same inputs and the same outputs, every time; delighting the customer the same extraordinary way each time? c. Scalability - Can the entire process run without you? Mountain 4: Scaling-up your business through Business Development, Operational Excellence and Extraordinary Service. a. Business Development: Your sales team is more committed to the well-being of the community that your organization serves (your customers) than to the commission that they will earn. b. Operational Excellence: Bottoms-up continuous process automation and innovation to reduce costs, reduce time to do any specific activity and increase quality. c. Extraordinary Service: Delighting customers with such amazing service, at levels that the customers have no right to expect. Mountain 5: Creating a Self-Sustaining Business. The fifth stage is when the organization no longer needs you and can function effectively without you, as you have not only created an organization with strong, robust fundamentals but also have created succeeding leaders to take the organization to its next level of evolution with even greater velocity. You are now free to contribute to the entire industry, leading the industry itself to transform through your thought leadership, impacting a lot more organizations simultaneously as you sit on multiple Boards of Directors and bring about social change, contributing to the evolution of the human race bringing people and countries together through who you have become as a human being as an outcome of leading your organization from good to great. 2. Leadership Depth You cannot lead your organization from good to great without deepening who you are as a human being, without being on your own journey of transformation and evolution from good to great. This is a journey over 5 Gears by dropping Limiting Habits and inculcating Growth Habits to create the highest level of fitness and well-being across all the 4 bodies (Physical, Emotional, Intellectual / Mental, Spiritual) of your Being. Each Gear is about elevating one’s consciousness by developing a specific leadership muscle, working at the level of physical, emotional, mental and spiritual habits. Gear 1: Discovering your destiny, your purpose this life-time. Strengthening Agility of Mind™ leadership muscle to experience unconditional love, gratitude and reverence for who you are as a human being. There is deep stillness within, with nowhere to go and nothing to prove. Gear 2: Making a difference through your work, playing your big game with peace in your heart and mind. Strengthening Being of Service™ leadership muscle to see the light in everyone and have the leadership depth to give your unconditional love, gratitude and reverence to each one in your space, irrespective of however they are and however they are not. Experiencing oneness with the Universe. Gear 3: Experiencing joy of effortless existence as the world around you experiences you as extraordinary. You receive unconditional love, gratitude and reverence from everyone as you strengthen your Communicating in the World of Others™ leadership muscle. Gear 4: Experiencing deep fulfilment as others in your space experience themselves as extraordinary and experience unconditional love, gratitude and reverence for themselves. The Authentic Leader in you is born as you get access to significant Power to Create™ by strengthening your Delivery on Your Word™ leadership muscle. Gear 5: People in your space experience each other as extraordinary and give their unconditional love, gratitude and reverence to each other. Your presence causes a shift in the space around you as you inspire a culture of trust, partnership and compassionate love; with each one supporting the other to be successful. The Master in you is born, as you strengthen your Excellence™ leadership muscle to have your Power to Create™ in full bloom. You become The Master Creator. You intend; it gets created effortlessly and almost instantaneously. 3. Craft Mastery For the organization to cut-over to greatness, there is no other option but to be the world's best in whatever the organization is upto. And, for that to happen, the employees need to be playing the game to be the world's best in whatever they are doing as part of the organized work. For the employees to be on the learning path to be masters of their domain, their craft; you absolutely guessed it - the CEO has to be playing the game to be the master of the domain the organization is in. This is also a journey over five stages. 1. Amateur: This is the stage of Passive Learning, when you learn on your own through reading works of masters in the field, training yourself through material available in the public domain. 2. Professional: This is the stage of Active Learning, when you implement whatever you are learning to make a difference to your chosen target community. 3. Expert: You become an Expert by learning through Apprenticeship, when you learn directly from an existing Master of your Craft. 4. Mentor: You become a mentor when you coach others to become Experts in your domain. 5. Master: You finally become a Master when you coach Experts to become Mentors in your domain. This is when you go inside your craft and become it. The best way to travel on this path is to synchronize each of the five stages of Business Excellence, Leadership Depth and Craft Mastery. A Journey Worthwhile to fulfil on our Destiny Yes, it is a long haul forward. Why should you make your life difficult to be on this path? Because this path supports you to have it all - deeply fulfilling successful career, joyful relationships, happy responsible kids and lots of nourishing me-time, while making a huge difference in the world through the work that you do. The old model of leadership only gives you a successful career but at the cost of everything else. In this new model of leadership, you have it all. I believe this new model of leadership will help us contribute massively to humanity, making a huge difference to our fellow beings around the world, through the wisdom of our ancient heritage, creativity and innovation of our people, and authentic leadership in business and society; leading us towards fulfilling on our destiny to be a world leader; being at the source of joy, harmony, peace, loving kindness and prosperity for all beings on our planet.
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